Refund policy

Many of our products are collectible and have certain conditions under which they must be returned in order to keep their value. We have developed what we believe is a fair return policy, as stated below. Please note that by purchasing goods from TakatokuToys.com, you have agreed to the following terms.

Note: All International sales are final. Click here for all International shopping information.

DEFECTIVE TOY RETURN POLICY
All sales are final at TakatokuToys.com. Most figures we sell are collectible, made in limited runs, and are often hand-painted or hand-assembled. Slight imperfections are typical with this kind of product and, in fact, often enhance the value. However, if your merchandise purchased on TakatokuToys.com has a significant defect right out of the box (e.g., the product is broken in half, has missing parts or missing accessories, etc.), please reach out to help@TakatokuToys.com immediately with photos, your name, your order number and what is damaged. We will evaluate the photos and make a decision. If the damage qualifies for an exchange, we'll be happy to exchange it for a non-damaged item if one is available. If a replacement is not available, we will offer an alternate item or full store credit for a future purchase. ALL OTHER TOY & PRODUCT SALES AT TakatokuToys.com ARE FINAL.